Shipping policy
We have a one business day processing time. When you order from our website, we will send process,prepare and send you your package as soon as possible.
Nationwide Shipping/Insurance Policy
For those residing in Italy, we have a 1-4 working days delivery time minus processing time,and also depending on the day and time of week you placed order. If you placed order during the weekend, delivery time may vary but our overall shipping standard time won't exceed a week maximum, if after a week, you don't get your package,please contact us ASAP and we will try and resolve it immediately.
If a package was brought to you and you were unavailable, its your sole responsibility to go to your nearest post office with your tracking number abd order number to retrieve your goods. If after 15 days to arrival, you refuse to pick up your package, Poste Italiane will return your goods back to us according to their law, you can review that abd their other terms of services on their website [https://www.poste.it/].
To receive your package, you will have to pay the entire shipping fee for the package to be resent to you,you can even choose any preferred shipping method of your choice.
Please note that SANDY'S MAKEUP&ARTISTRY wont be responsible for any damages done to your packages during the multiple transportations of your packages, and such packages cannot be returned.
We provide free shipping on orders from €30- €200 and those that order above €200 will be charge a shipping fee of €10 [Express Shipping 1-3 days delivery minus processing time] we might offer you free shipping depending on the weight of the package or if you ordered during a Sale.
Orders from €1-€14,99 will be charged a very minimum shipping of €1.50 [Standard Shipping 3-5 days delivery minus processing time]
Orders from €15-€29.99 will be charged a shipping fee of €2.50 [Standard Shipping 3-5 days delivery minus processing time].
We also offer free local delivery to some postcodes in Como&Provinces depending on your order Amount [€]
International Shipping
We have a 1-2 business day processing time. When you order from our website, we will send process,prepare and send you your package as soon as possible.
For international shippStandard Shipping 3-5 days delivery minus processing time].ing, We use Poste Italiane Services > https://www.poste.it/ and we might also use custom third party shipping companies such as
UPS > https://www.ups.com/it] and
DHL services > https://www.dhl.com/it
Depending on your provided address/where you are around the world 🌎.
We have a 5-14 working days delivery time minus processing time,and also depending on the day and time of week you placed order. If you placed order during the weekend, delivery time may vary based on your Address,City,Country and time of the week but our overall shipping time won't exceed a 15 working days at least, but if after 20 working days, you don't get your package,please contact us ASAP and we will try and resolve it immediately.
Buyers have sole responsibilities to cover/pay for customs fee when packages arrive in their country according to the law that governs said country.
If a package was brought to you and you were unavailable, its your sole responsibility to go to your nearest Post office/ DHL or UPS Center with your tracking number and order number to retrieve your goods. If after 15 days or more of arrival, you refuse to pick up your package, The said shipping company might will return your goods back to us according to their law, you can review that and their other terms of services on their websites.
To receive your package, you will have to pay the entire return shipping fee for the package to be resent to you,you can even choose any preferred shipping method of your choice.
Please note that SANDY'S MAKEUP&ARTISTRY wont be responsible for any damages done to your packages during the multiple transportations of your packages, and such packages cannot be returned.
For international Shipping Europe
We charge our customers €15 for a Standard Shipping fee and this is for orders between €1~€99 with a 4-9 working days delivery
We offer free standard shipping for orders above €100-€200
If you order more than €200, you can use our 2-6 days Express Shipping that costs €25.
For International Shipping Anywhere Else Around the World
We charge buyers